How soon will I receive my refund?

Refund can be processed in case of return or cancellation. For your convenience, we offer  :

Payment Method (at the time of purchase) Refund Method Bank processing Time (after refund has been processed)
Credit card/Debit card Bank Transfer
 14 working days
Paypal Paypal 14 working days
Cash on Collection (COC) Bank Transfer
 14 working days
Bank transfer Bank Transfer
 14 working days


Return Policy :

1) Goods shall not be returned after 7 days of receipt, except if it is defective.
2) Goods shall be returned in good condition in their original packing at the customer's expense.
3) Damaged goods shall not be accepted for return.
4) Before returned of defective goods, prior contact us at info@vivahouz.com. You shall be required to
   provide proof of defects including provide pictures etc.